Shipping policy

Thank you for shopping small at Exquisite Paradox! We're committed to delivering your order promptly and securely.

Order Processing:

• All orders are processed within two business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Methods and Timelines:

• Standard Shipping (Domestic):

  • Domestic orders are shipped via USPS and can be expected to be delivered within approximately a week from the date of shipment.
  • Please note that delivery times may vary based on the destination and carrier service disruptions.

• International Shipping:

  • For international orders, shipping times will vary based on the destination and local customs processes. Customers are responsible for any customs fees, taxes, or import duties that may apply.

Shipping Rates:

• Shipping rates are calculated based on the total weight of the order and the destination. The shipping cost will be displayed at the checkout before the finalization of your purchase.

Order Tracking:

• Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the status and progress of your delivery.

Shipping Address:

• Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Shipments:

• In the event of a lost or significantly delayed shipment, please contact us at contact@exquisiteparadox.com with your order number. We will work with the carrier to investigate and resolve the issue promptly.

Order Modifications:

• Once an order has been placed, modifications to shipping addresses or the order itself may not be possible. Please double-check your order details before completing the purchase.

Returns Due to Shipping Issues:

• If your order arrives damaged or if there are any issues with the shipment, please contact us within [number of days] of receiving the order, providing photos and details of the issue. We will do our best to resolve the problem.

Note: Shipping policies may be subject to change without prior notice. Any updates or modifications to our shipping policies will be reflected on this page.

If you have any further questions or concerns regarding shipping, please don't hesitate to contact us at contact@exquisiteparadox.com 

Thank you for choosing Exquisite Paradox! We appreciate your support.